Privacy policy

Last update: 03 September 2025

1. Data Controller

Kelly Dyga – sole proprietorship

Project name: Carrilingu

Owner: Kelly Carrie Dyga-Eichhorn

Viale dei Pini 73

65010 Collecorvino (PE), Italy

E-mail: kelly@micromarco.de

VAT ID: IT0226300685

Data Protection Officer: Kelly Carrie Dyga-Eichhorn (see contact details above)

2. General Information on Data Processing

This privacy policy informs you about the type, scope, and purpose of processing personal data on our website and in our language courses. Processing is carried out in accordance with the EU General Data Protection Regulation (GDPR) and Italian data protection law.

3. Collection and Storage of Personal Data

3.1 When visiting our website

The following information is automatically collected each time our website is accessed:

- IP address

- Date and time of access

- Browser type and version

- Operating system

- Referrer URL

- Amount of data transferred

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interests)

Purpose: Provision and security of the website

Retention period: Up to 30 days

3.2 Registration and course booking

For the use of our language courses, we collect:

- First and last name

- E-mail address

- Language level

- Source language

- Interests in languages

- Courses used and learning progress

- Address (for invoicing)

Legal basis: Art. 6 (1) lit. b GDPR (performance of a contract)

Purpose: Conduct of language courses, customer support, billing

Retention period: Up to 5 years after the end of the contract or according to statutory retention periods

4. Hosting and Technical Service Providers

4.1 Hostinger

Our website is hosted by Hostinger International Ltd.

Server location: Switzerland

Data transfer: Within the EU/EEA

Legal basis: Art. 6 (1) lit. f GDPR

4.2 Amazon Web Services (AWS)

We use AWS for certain services.

Legal basis: Art. 6 (1) lit. f GDPR

Data protection: EU Standard Contractual Clauses

5. Cookies and Tracking Technologies

5.1 Cookie categories

We use the following types of cookies:

Technical cookies (necessary):

- Session cookies for checkout

- Login status

- Shopping cart functionality

Analytics cookies:

- Google Analytics for website analysis

Marketing cookies:

- Facebook Pixel

- Google Ads tracking

- Other social media pixels

5.2 Google Analytics

We use Google Analytics to analyze user behavior.

Legal basis: Your consent (Art. 6 (1) lit. a GDPR)

Data transfer: USA (based on Standard Contractual Clauses)

Opt-out: You can object to collection by installing the Google Analytics opt-out browser add-on.

5.3 Cookie consent

You can adjust your cookie settings at any time via our cookie banner or in your browser settings.

6. Social Media and External Services

6.1 Social media plugins

We use plugins from the following providers:

- Facebook/Meta (USA)

- Instagram (USA)

- YouTube/Google (USA)

- TikTok (China/Singapore)

- X/Twitter (USA)

- LinkedIn (USA)

- Ko-fi (USA)

Legal basis: Your consent (Art. 6 (1) lit. a GDPR)

6.2 Udemy

We use the Udemy platform for some courses.

Data protection: Udemy Privacy Policy

Legal basis: Art. 6 (1) lit. b GDPR (performance of a contract)

7. Newsletter and E-mail Marketing

7.1 Newsletter subscription

For our newsletter we use:

- Hostinger e-mail service

- Mailchimp (USA)

Data: E-mail address, name, time of subscription

Double opt-in: Confirmation by clicking the confirmation link

Legal basis: Your consent (Art. 6 (1) lit. a GDPR)

Unsubscribe: At any time via the unsubscribe link or by e-mail to kelly@micromarco.de

7.2 Course notifications

We send e-mails regarding:

- Course reminders

- Learning progress

- Important course information

Legal basis: Art. 6 (1) lit. b GDPR (performance of a contract)

8. Payment Service Providers

8.1 Stripe

Data: Payment data, billing address

Legal basis: Art. 6 (1) lit. b GDPR

Data protection: Stripe Privacy Policy

8.2 PayPal

Legal basis: Art. 6 (1) lit. b GDPR

Data protection: PayPal Privacy Policy

8.3 Digistore24

Legal basis: Art. 6 (1) lit. b GDPR

Data protection: Digistore24 Privacy Policy

8.4 Ko-fi

Legal basis: Art. 6 (1) lit. b GDPR

Data protection: Ko-fi Privacy Policy

9. Artificial Intelligence and Data Processing

9.1 AI processing (planned)

In the future, user data may be processed by AI systems such as ChatGPT for:

- Improving learning content

- Personalized course recommendations

- Learning progress analysis

Legal basis: Your separate consent

Note: Recordings will not be stored permanently

9.2 App development (planned)

Learning progress tracking will in future be carried out via our mobile app.

10. Advertising and Marketing

10.1 Online advertising (planned)

- Google Ads

- Facebook/Meta Ads

- LinkedIn Ads

- YouTube Ads

- TikTok Ads

10.2 Review platforms (planned)

- Google Reviews

- Trustpilot

11. Your Rights as a Data Subject

You have the following rights regarding your personal data:

11.1 Right of access (Art. 15 GDPR)

You can request information about the data stored about you.

11.2 Right to rectification (Art. 16 GDPR)

You can request the correction of inaccurate data.

11.3 Right to erasure (Art. 17 GDPR)

You can request the deletion of your data unless statutory retention obligations apply.

11.4 Right to restriction of processing (Art. 18 GDPR)

You can request restriction of processing.

11.5 Right to data portability (Art. 20 GDPR)

You can request the transfer of your data to another provider.

11.6 Right to object (Art. 21 GDPR)

You can object to the processing of your data.

11.7 Withdrawal of consent

You can withdraw consent at any time.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority:

Italy:

Garante per la Protezione dei Dati Personali

Piazza di Monte Citorio, 121

00186 Rome

Tel: +39 06 69677 1

E-mail: garante@gpdp.it

Germany:

Federal Commissioner for Data Protection and Freedom of Information (BfDI)

Graurheindorfer Str. 153

53117 Bonn

Tel: +49 228 997799-0

13. Data Security

We implement technical and organizational measures to protect your data:

- SSL encryption

- Regular security updates

- Access restrictions

- Data backups

14. Changes to this Privacy Policy

This privacy policy may be updated when necessary. The current version is always available on our website.

15. Contact

If you have questions about data protection, contact us:

E-mail: kelly@micromarco.de

Mail: Viale dei Pini 73, 65010 Collecorvino (PE), Italy

This privacy policy complies with the EU GDPR and Italian data protection law. It was created on 03 September 2025.